FREQUENTLY ASKED QUESTIONS (FAQs)

What is memory foam?

Memory foam is made from polyurethane. It’s a type of plastic and is used in products such as sofas, mattresses, insulation, and spray foam. It can change shape under pressure and can then return to its original shape when the pressure is removed. This is also the reason it’s called memory foam. It provides excellent support and pressure relief.

What is a contour memory foam pillow?

contour memory foam pillow has a design of a contour shape, which means it has a slight dip around the middle, which mirrors the curve of your upper spine and neck. It takes your head’s shape, releasing pressure points and supporting your neck, so your spine retains its natural curve

How do you sleep on a contour memory foam pillow?

Back sleepers should lay their contour memory foam pillow on the bed so that the slimmer side of the pillow runs in line with the head of the bed. The larger end of the pillow should run underneath the hollow of your neck when you lie down, with the curve of your neck resting in a natural position on top of the hump.

Is a contour pillow good for side sleepers?

Yes, contour pillows can be a good choice for side sleepers since they provide the necessary support for the head and neck to keep the spine aligned. This can help reduce back and neck pain for side sleepers.

What are the materials of the different products?

Smart Pillow - Memory foam filling and Polyester Cotton Pillowcase

Knee Pillow - Memory foam filling and Polyester Cotton Pillowcase

Love Pillow - Memory foam filling and Polyester Cotton Pillowcase

Hex Cushion - Gel

Chunky Knit Blanket - Acrylic fibres

Mulberry Silk Pillowcase - Silk

Sleep mask - Silk

Newborn Smart Pillow - Memory foam filling and Cotton Velvet Pillowcase

What are the sizes of the different products?

Smart Pillow - 50*30*10cm

Knee Pillow -26*21*15cm

Love Pillow - 35*30*13cm

Hex Cushion - 42*35*4cm

Chunky Knit Blanket - 100*120cm

Mulberry Silk Pillowcase - 51*91cm

Sleep mask - 22*12cm

Newborn Smart Pillow - 23*23cm

Is there any safety concern with the products?

All our products are highly safe and each product goes through an extensive quality check process before they are shipped to the customers.

How to care for the different products?

Smart Pillow - The memory foam filling cannot be washed. However, the pillowcase can be washed and reused.

Knee Pillow - The memory foam filling cannot be washed. However, the pillowcase can be washed and reused.

Love Pillow - The memory foam filling cannot be washed. However, the pillowcase can be washed and reused.

Hex cushion - It is washable.

Chunky knit blanket - Wash by hand, lay flat and dry.

Mulberry Silk pillowcase - Hand wash, do not wring dry, air dry naturally

Sleep mask - Hand wash, do not wring dry, air dry naturally

Newborn pillow - Do not wash, do not expose to the sun, gently scrub, ventilate and dry

What are the service life of the products?

Smart Pillow - 5-10 years

Knee Pillow - 5-10 years

Love Pillow - 5-10 years

Hex cushion - Depends on the usage. About 3-5 years

Chunky knit blanket - 3-5 years

Mulberry Silk pillowcase - 5-10 years

Sleep mask - 5-10 years

Newborn pillow - 3-5 years

FREQUENTLY ASKED QUESTIONS (FAQs)

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